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Blaze Service Desk

Blaze Service Desk – Support for Existing Customers

Thank you for Contacting the Blaze Service Desk.
How Can we Help?

To log a service request during normal office hours (9am-5.30pm), please contact helpdesk@blazenetworks.co.uk . Response times vary according to the nature of your service issue and situation.

If you have wish to speak to the service and support team at Blaze Networks, please call 0333 800 0101.

Emergencies: All emergencies, during business hours or out of hours should be called through to the service desk: 0333 800 0101.

If you have a remote support code (usually sent to you via email), please click this button:

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Partners

We partner with leading manufacturers like Microsoft, Fortinet, Veeam, Bitdefender, Cisco, Mitel and other industry-leaders.

In doing so, Blaze have access to a vast array of products that allow us to overcome our customers’ business challenges and requirements.

Microsoft
Microsoft Gold Partner logo

Blaze is a Microsoft Gold Partner and Tier 1 Microsoft CSP Partner. We specialise in Microsoft 365 (including Teams and Teams Phone System), in Microsoft On-Premise and Hosted / Cloud Infrastructure, and enable businesses to continue their digital evolution by fully exploiting the latest capabilities of Microsoft products as they evolve.

Fortinet
Fortinet logo

Blaze is a Managed Secure Solutions Provider (MSSP) Partner of Fortinet, a global industry leader in the supply of secure networking infrastructure systems. Fortinet are our technology partner of choice when building customer-specific Private SD-WANs. A Leader in several of Gartner’s Magic Quadrants, Fortinet equipment combines excellent performance with advanced security features, superb manageability, and excellent Total Cost of Ownership (TCO) per Mbps.

Veeam
Veeam Cloud and Services Silver Partner logo

Veeam is a highly respected leader in cloud-based backup and recovery software, data protection and advanced monitoring in the data centre. We have combined Veeam technology with our highly secure Blaze Cloud™ infrastructure to produce BlazeVault™, a highly dependable, secure, and resource-efficient solution which will keep downtime to an absolute minimum in the event of data loss in operational systems or ransomware attack.

Bitdefender
Bitdefender Silver MSP Partner Logo

Bitdefender is a global cybersecurity leader protecting over 500 million systems through OEM technology partnerships, including with many global IT companies. Tests show it is unmatched in Attack Prevention. Based on Bitdefender technology, Blaze Endpoint Protection hardens endpoints to prevent malware and malicious attacks, and it provides the investigation and remediation capabilities needed to dynamically respond to security incidents when they evade protection controls.

Cisco
Cisco Select Partner Logo

Cisco has long been the world’s pre-eminent network systems vendor, particularly for technology used at the core of major corporate networks and the internet. In addition to using Cisco equipment within our customers’ private networks, Blaze incorporates Cisco technology into the heart of our own network operations; the Blaze Private Core Network is built utilising Enterprise-class CISCO core routing equipment.