Privacy Policy

Blaze Networks Privacy Policy

Blaze Networks Ltd takes the privacy of customers very seriously. We will not share your data with any other business for their marketing purposes.

We are committed to safeguarding the privacy of our users while providing a personalized and valuable service.

We record all calls for quality control purposes. Blaze Networks operate voice and CCTV surveillance within all rooms in all our facilities and office environments, and by doing business with us you accept that these recordings of you be made and stored.

This Privacy Policy statement explains the data processing practices of Blaze Networks.

Our website address is: https://blazenetworks.co.uk.

Blaze Networks operate according to the requirements of GDPR and the UK Government’s Data Protection Act 2018 (https://www.legislation.gov.uk/ukpga/2018/12/contents/enacted).

How to Unsubscribe from email and other marketing communications

Where you have given us permission to contact you and/or you receive marketing communications from Blaze Networks Ltd, you may opt-out at any time by contacting our Data Protection Officer by e-mail at: dpo@blazenetworks.co.uk (subject to the policy below).

Data Controller

Blaze Networks Ltd is the Data Controller under the Act, which means that it determines for what purposes any personal information held will be used for. It is also responsible for notifying the Information Commissioner of the data it holds or is likely to hold, and the general purposes that this data will be used for.

If you have any requests concerning your personal information or any queries with regard to these practices please contact our Data Protection Officer by e-mail at: dpo@blazenetworks.co.uk or in writing at:

Blaze Networks Ltd
Winterton House
Lyme Green Business Park
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

Telephone
0333 800 0101

Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

We collect some personally identifiable information about you when you choose to give this to us. We also collect information automatically about your visit to our sites. Please see the ‘Use of Cookies’ section for more details.

Personal information is collected by Blaze Networks. We may collect personally identifiable information about you (your “Data”) through:

– The use of enquiry and registration forms, including emails sent to us off this site

– When you purchase any of our products or services

– The provision of your details to us either online or offline

The elements of your Data that we collect may include:

Name
Gender
Job title
Company name
Company address, phone and fax number
Home address and phone number
Mobile telephone number
E-mail address
LinkedIn address
Twitter handle
Market research data

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

Providing you with information about products and services we offer (providing you agree to receive such information)
Providing our website users with a personalized service
Processing orders, registrations and enquiries
Conducting market research surveys
Running competitions
Delivering and/or implementing products and services which you or the organisation you work for has purchased or otherwise contracted with us
Event registration, including production of name badges and organising conference and workshop attendances where we are conducting these events.

There are circumstances where the law allows Blaze Networks Ltd to disclose data (including sensitive data) without the data subject’s consent.

These are:

Carrying out a legal duty or as authorised by the Secretary of State
Protecting vital interests of a Individual/Service User or other person
The Individual/Service User has already made the information public
Conducting any legal proceedings, obtaining legal advice or defending any legal rights
Monitoring for equal opportunities purposes – i.e. race, disability or religion
Providing a confidential service where the Individual/Service User’s consent cannot be obtained or where it is reasonable to proceed without consent: e.g. where we would wish to avoid forcing stressed or ill Individuals/Service Users to provide consent signatures.

Blaze Networks Ltd regards the lawful and correct treatment of personal information as very important to successful working, and to maintaining the confidence of those with whom we deal.

Blaze Networks Ltd intends to ensure that personal information is treated lawfully and correctly.

To this end, Blaze Networks Ltd will adhere to the Principles of Data Protection, as detailed in the Data Protection Act 2018.

Specifically, the Principles require that personal information:

Shall be processed fairly and lawfully and, in particular, shall not be processed unless specific conditions are met,
Shall be obtained only for one or more of the purposes specified in the Act, and shall not be processed in any manner incompatible with that purpose or those purposes,
Shall be adequate, relevant and not excessive in relation to those purpose(s)
Shall be accurate and, where necessary, kept up to date,
Shall not be kept for longer than is necessary
Shall be processed in accordance with the rights of data subjects under the Act,
Shall be kept secure by the Data Controller who takes appropriate technical and other measures to prevent unauthorised or unlawful processing or accidental loss or destruction of, or damage to, personal information,
Shall not be transferred to a country or territory outside the UK or the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of Individuals/Service Users in relation to the processing of personal information.

Blaze Networks Ltd will, through appropriate management and strict application of criteria and controls:

Observe fully conditions regarding the fair collection and use of information
Meet its legal obligations to specify the purposes for which information is used
Collect and process appropriate information, and only to the extent that it is needed to fulfil its operational needs or to comply with any legal requirements
Ensure the quality of information used

See ‘Use of Cookies’ section for more details.

If you wish to receive information about products or services or from other carefully selected organizations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data. We may also disclose your information to business partners and to third party suppliers we engage to provide services (for example mailing house or fulfilment businesses) which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.

We also use information in aggregate form (so that no individual user is identified) to:

Build up marketing profiles
Aid strategic development
Manage our relationship with advertisers
Audit usage of the site.
Ensure that the rights of people about whom information is held, can be fully exercised under the Act. These include:
- The right to be informed that processing is being undertaken,
- The right of access to one’s personal information
- The right to prevent processing in certain circumstances and
- The right to correct, rectify, block or erase information which is regarded as wrong information)
Take appropriate technical and organisational security measures to safeguard personal information
Ensure that personal information is not transferred abroad without suitable safeguards
Treat people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information
Set out clear procedures for responding to requests for information

Informed consent is when

An Individual/Service User clearly understands why their information is needed, who it will be shared with, the possible consequences of them agreeing or refusing the proposed use of the data
And then gives their consent.

Blaze Networks Ltd will ensure that data is collected within the boundaries defined in this policy. This applies to data that is collected in person, or by completing a form.

When collecting data, Blaze Networks Ltd will ensure that the Individual/Service User:

Clearly understands why the information is needed
Understands what it will be used for and what the consequences are should the Individual/Service User decide not to give consent to processing
As far as reasonably possible, grants explicit consent, either written or verbal for data to be processed
Is, as far as reasonably practicable, competent enough to give consent and has given so freely without any duress
Has received sufficient information on why their data is needed and how it will be used

Use of Cookies and Other Tracking Devices

We use cookies to help personalize your use of this site.

A cookie is a small piece of information which is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user this may include your name and email address for verification purposes.

We use information from cookies for purposes which may include:

Identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalized version of the site
Enabling you to move more easily around our site
Tracking your use of our site to better develop our sites in accordance with your requirements
Building up a demographic profile

You can delete cookies from your computer, phone or other device at any time. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you.

Further information on how to prevent cookies from being stored on your computer can be found on https://www.allaboutcookies.org under the ‘manage cookies’ section. Alternatively go to the help menu within your internet browser.

From time to time we may permit 3rd party companies to set cookies on Blaze Networks sites for purposes which may include market research, serving advertisements, revenue tracking, or to improve functionality of the site.

Security Policy

Blaze Networks have appropriate measures in place to ensure that our users’ Data is protected against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the Blaze Networks group to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

It is Blaze Networks Ltd responsibility to ensure all personal and company data is non-recoverable from any computer system previously used within the organisation, which has been passed on/sold to a third party.

Data Storage

Information and records relating to service users will be stored securely and will only be accessible to authorised staff and volunteers.

Information will be stored for only as long as it is needed or required and will be disposed of appropriately.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Blaze Networks site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organizations for them to send you details of products and services offered (at your request, as detailed above) you are deemed to provide your consent to any transfer of your Data to organizations based outside the United Kingdom or the European Economic Area.

Data access and accuracy

All Individuals/Service Users have the right to access the information Blaze Networks Ltd holds about them. Blaze Networks Ltd will also take reasonable steps ensure that this information is kept up to date by asking data subjects whether there have been any changes.

In addition, Blaze Networks Ltd will ensure that:

It has a Data Protection Officer with specific responsibility for ensuring compliance with Data Protection
Everyone processing personal information understands that they are contractually responsible for following good data protection practice
Everyone processing personal information is appropriately trained to do so
Everyone processing personal information is appropriately supervised
Anybody wanting to make enquiries about handling personal information knows what to do
It deals promptly and courteously with any enquiries about handling personal information
It describes clearly how it handles personal information
It will regularly review and audit the ways it hold, manage and use personal information
It regularly assesses and evaluates its methods and performance in relation to handling personal information
All staff are aware that a breach of the rules and procedures identified in this policy may lead to disciplinary action being taken against them

This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the Data Protection Act 2018.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact info@blazenetworks.co.uk or see the ‘Contact Us’ section of our website. Calls made to phone numbers may be recorded for training and quality control purposes.

In accordance with the UK’s Data Protection Act, you may request a copy of the personal information we hold about you by contacting the Data Protection Officer at dpo@blazenetworks.co.uk.

Children Under 14

We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

Changes to this Policy

From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

In case of any queries or questions in relation to this policy please contact the Blaze Networks Ltd Data Protection Officer: dpo@blazenetworks.co.uk or by phone or Telephone 0333 800 0101 or in writing at:

Blaze Networks Ltd
Winterton House
Lyme Green Business Park
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

Glossary of Terms

Data Controller – The person who (either alone or with others) decides what personal information Blaze Networks Ltd will hold and how it will be held or used.

Data Protection Act 2018 – The UK legislation that provides a framework for responsible behaviour by those using personal information.

Data Protection Officer – The person(s) responsible for ensuring that Blaze Networks Ltd follows its data protection policy and complies with the Data Protection Act 2018.

Individual/Service User – The person whose personal information is being held or processed by Blaze Networks Ltd for example: a client, an employee, or supporter.

Explicit consent – is a freely given, specific and informed agreement by an Individual/Service User in the processing of personal information about her/him. Explicit consent is needed for processing sensitive data.

Notification – Notifying the Information Commissioner about the data processing activities of Blaze Networks Ltd. Certain activities may be exempt from notification this can be seen at http://www.ico.gov.uk/for_organisations/data_protection/the_guide/exemptions.aspx

Information Commissioner – The UK Information Commissioner responsible for implementing and overseeing the Data Protection Act 2018.

Processing – means collecting, amending, handling, storing or disclosing personal information.

Personal Information – Information about living individuals that enables them to be identified – e.g. name and address. It does not apply to information about organisations, companies and agencies but applies to named persons, such as individual volunteers or employees within them.

Sensitive data – refers to data about: • Racial or ethnic origin • Political affiliations • Religion or similar beliefs • Trade union membership • Physical or mental health • Sexuality • Criminal record or proceedings